Woman Wearing Mask To Ward Off Coronavirus Outraged That Bank Called Police

Holly Matkin

Amanda Ulmen said she was traumatized after a KeyBank teller called police on her.

Dearborn, MI – A Michigan woman who wore a black face mask plastered with a sharp-toothed smile into a bank was outraged when a teller locked the building down and called police.

When Amanda Ulmen waltzed into the KeyBank on North Telegraph Road wearing her mask on Monday, a teller immediately asked her to remove it, Ulman told WAGA.

Ulman refused to comply.

"They kept saying that it was for their protection,” she complained to WAGA. “And I don't understand what my mask has to do with their protection."

The teller then began enacting emergency protocols.

“She jumps on the phone after she pushes this button - which I assume is the panic button - and I hear this giant locking sound," Ulmen told WAGA.

No one at the bank ever said anything about feeling intimidated or scared by her mask while they were waiting for police to arrive, she said.

“Nothing about the design, absolutely nothing about freaking them out [or] anything,” Ulmen said.

She told WAGA that she has a compromised immune system, so she wore the mask to avoid contracting coronavirus.

“I do [get sick] every year. I do catch - if it's influenza A, B, strep throat - when I heard everything about the coronavirus it scared me," she said.

But it wasn’t the first time that Ulmen was made aware of the bank’s policy about masks.

Just last month, her 10-year-old son was sick, so she had him wear a mask while they were running to the bank, Ulmen told WAGA.

She said the teller refused to help them unless her son removed his mask or left the building, and that she had to take him out to the car to wait for her while she went back inside.

When police arrived on Monday, Ulmen explained why she was wearing the mask, and she was ultimately allowed to leave.

She claimed that the tellers should know her because she has been banking there for five years, and that she is so upset by how they treated her that she will be closing her account.

“KeyBank cannot get away with treating customers this way. You can't lock your customers in a bank,” she railed to WAGA. “All I want to do is protect myself with the mask and I’m a criminal. I was scared and traumatized.”

KeyBank said that the teller followed policy by asking Ulmen to remove her mask.

"We regret any inconvenience caused, but it is bank policy to request brief removal of anything blocking the face for the safety of our employees and clients,” the bank told WAGA in a statement.

Comments (44)
No. 1-25
Tsunamismommy
Tsunamismommy

Play stupid games, win stupid prizes

HonorYourHeroes
HonorYourHeroes

I understand that some are afraid and they want a mask to protect themselves.

But for god sakes, take your mask off in a bank. Like wtf is wrong with you if you don't know why.

IseeWhereThisIsGoing
IseeWhereThisIsGoing

How DARE the bank ask a masked person to remove their mask when they walk in the door!!! the entitlement and audacity of some people!!!!

StephanieD
StephanieD

If the banks are altering their policies (and they ARE) to allow ladies wearing hijabs due to their religion inside their buildings without having to remove them then I do not see the problem in allowing this lady to wear a mask in protection of her health against a virus that's killing people and it's running rampant at this time without compromising her safety by removing it in the same banks...talk about special treatment and double standards..ijs

JBoH
JBoH

"...she is so upset by how they treated her that she will be closing her account."

And the bank thanks you!

R.Kor91
R.Kor91

Those types of masks don't protect you from airborne germs, it just looks like a silly Antifa mask.

Ghost_00000001
Ghost_00000001

That’s practically protocol with every bank... Your face has to be recognizable on camera. If it so much trouble, drive thru telling is an option for most (if not all) banks as well as ATMs.

Excalibr4
Excalibr4

Typical entitled snowflake. Those fang like teeth adorning the mask didn't help. Hope they charge her.

Just-My-Thoughts
Just-My-Thoughts

She should try the drive through or online banking.........Just a thought

Cop Watch
Cop Watch

policy is NOT law! to lock everyone in for a NON-CRIME is criminal.

Just me64
Just me64

Those damn masks don't work anyway!! It takes a specialized respirator. 🤦🤦

Lochemet
Lochemet

It's Dearbornistan. Some woman walks into the bank with a black mask on and I might call the Police as well. How do I know that this woman isn't thinking about her 72 virgins...just saying...

TXCowboy
TXCowboy

Her Facebook pictures show her in a bar without a mask, also several other pictures and there is NO mask in any of her post. Bernie Sanders supporter.

MizzV
MizzV

Sorry this woman is an idiot on several fronts, but first that mask is not built to protect her from anything.

You need a medical mask that prevent germs.

Second, she's looking for a lawsuit and pulled this stunt deliberately hoping to get a reaction!

I'm on the banks side!
Says the cancer patient that uses the medical masks in public AND the drive through to avoid coming into contact with people.

She's a snowflake looking for a payday!
smdh

DSmith2018
DSmith2018

That was incredibly stupid

RB2207
RB2207

If she is so afraid of catching some virus and just had to have a mask on, why didn't she have a mask on when she knew her son was sick and right next to her? She would have been far more likely to contract whatever her son had than the coronavirus.

Stanracer
Stanracer

Nutjob looking for a settlement.

Farticus
Farticus

If she was aware of the policy from the incident with her son, that would have been a great time to switch banks!!
She went with a non medical mask, knowing full well what the policy was, just to stir up shit.

Deadeye321
Deadeye321

Is this woman that stupid. That is just a face covering it has NO filtering abilities. She would be better off not wearing anything.

cops-kid
cops-kid

Smart ass whines about what ?

Dano540
Dano540

Really??? Who goes into a bank anymore???

Charlie531
Charlie531

Sometime ago there was a new creative idea to bank. It’s called DRIVE THRU WINDOW!!! good try tho , easy money is hard to come y these days.

Raymelson
Raymelson

I wonder why Muslims can wear there stupid head covers

RdnkSinceBirth
RdnkSinceBirth

Pretty sure the bank has signs posted saying no goods, masks or sunglasses.
Maybe she should read the signs a lil better.

tuggingalong
tuggingalong

She’s an idiot. If you walk into a bank with a mask, you’re stupid. If you health is a concern, don’t go into the bank or remove the mask. If a teller provides you instructions to remove the mask and you don’t comply, you’re an idiot. Use common sense.


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