Whataburger Manager Turns Away Detective For Having Gun, Company Responds

Whataburger has responded about the incident where a detective was refused service.

Friendswood, TX – A plain clothes Friendswood Police detective was refused service Thursday at a Whataburger restaurant because he was openly carrying a weapon.

Police said the detective tried to explain to the manager on duty that he was a law enforcement officer but the manager didn’t change his decision, according to KTRK-TV.

Police said the gun was on his side and a badge was clearly visible next to it.

The detective left the restaurant before the situation escalated, according to police.

The Friendswood Police Department said a Whataburger corporate spokesperson made contact with the police and said an operations team was going to the restaurant to speak with the manager.

Three years ago, the restaurant chain stated that it wouldn’t allow customers to open carry in their restaurants, according to KHOU-TV. The restaurant made the policy after a law took effect in Texas that allowed people to open carry in June of 2015, according to USA Today.

Whataburger released a statement to the media.

“This was an unfortunate misunderstanding of our open carry policy, and we've reached out to the detective because we want to make this right,” the statement said, according to KTRK.

“Our company policy allows law enforcement with proper identification to open carry at our restaurants, and we'll be reinforcing this policy with employees through additional training," they added. "We've also been in contact with the Friendswood Police Officers Association and are trying to get a hold of the detective to apologize for the misunderstanding."

"We want to make it clear that he and all law enforcement are welcome in our restaurants and we're proud to serve them,” the statement ended.

In October of 2017, Whataburger fired a worker after she refused to serve two Denison Police Department officers, according to the Dallas Morning News.

Police said that employee also cursed at the two police officers, said that she hated the police and that would continue to not serve police officers.

Blue Lives Matter contacted our officers in Texas, who advised that Whataburger has a history of supporting law enforcement and they've never had any issues.

Comments (24)
No. 1-24
sturnman22
sturnman22

Human beings make mistakes - company said and did the right things to rectify the problem.

Twhiting9275
Twhiting9275

Sounds like the employee needs to be fired... Not trained, FIRED.

toolman61
toolman61

No....not a "mistake". This was a manager that refused service. He knew the man was a detective. Absolutely no reason to refuse service to an leo. If anyone has a valid reason why one would refuse service to an leo, please tell us. You can't, there is no reason. It's obvious the manager has an issue with leo's. This isn't the first time an event like this happened at this store.

Burgers Allday
Burgers Allday

It doesn't seem like he refused to serve the detective out of anti-police bias. It seems like the manager was trying to follow corporate policy as she understood it. Some of you are trying to blow this up into a bigger thing than it needs to be.

Thinblueline
Thinblueline

@Burgers Allday

This is right up your alley, you chubby little burger eating fuck.