Whataburger Manager Turns Away Detective For Having Gun, Company Responds

Whataburger has responded about the incident where a detective was refused service.

Friendswood, TX – A plain clothes Friendswood Police detective was refused service Thursday at a Whataburger restaurant because he was openly carrying a weapon.

Police said the detective tried to explain to the manager on duty that he was a law enforcement officer but the manager didn’t change his decision, according to KTRK-TV.

Police said the gun was on his side and a badge was clearly visible next to it.

The detective left the restaurant before the situation escalated, according to police.

The Friendswood Police Department said a Whataburger corporate spokesperson made contact with the police and said an operations team was going to the restaurant to speak with the manager.

Three years ago, the restaurant chain stated that it wouldn’t allow customers to open carry in their restaurants, according to KHOU-TV. The restaurant made the policy after a law took effect in Texas that allowed people to open carry in June of 2015, according to USA Today.

Whataburger released a statement to the media.

“This was an unfortunate misunderstanding of our open carry policy, and we've reached out to the detective because we want to make this right,” the statement said, according to KTRK.

“Our company policy allows law enforcement with proper identification to open carry at our restaurants, and we'll be reinforcing this policy with employees through additional training," they added. "We've also been in contact with the Friendswood Police Officers Association and are trying to get a hold of the detective to apologize for the misunderstanding."

"We want to make it clear that he and all law enforcement are welcome in our restaurants and we're proud to serve them,” the statement ended.

In October of 2017, Whataburger fired a worker after she refused to serve two Denison Police Department officers, according to the Dallas Morning News.

Police said that employee also cursed at the two police officers, said that she hated the police and that would continue to not serve police officers.

Blue Lives Matter contacted our officers in Texas, who advised that Whataburger has a history of supporting law enforcement and they've never had any issues.

Comments (24)
No. 1-24
sturnman22
sturnman22

Human beings make mistakes - company said and did the right things to rectify the problem.

Twhiting9275
Twhiting9275

Sounds like the employee needs to be fired... Not trained, FIRED.

toolman61
toolman61

No....not a "mistake". This was a manager that refused service. He knew the man was a detective. Absolutely no reason to refuse service to an leo. If anyone has a valid reason why one would refuse service to an leo, please tell us. You can't, there is no reason. It's obvious the manager has an issue with leo's. This isn't the first time an event like this happened at this store.

Burgers Allday
Burgers Allday

It doesn't seem like he refused to serve the detective out of anti-police bias. It seems like the manager was trying to follow corporate policy as she understood it. Some of you are trying to blow this up into a bigger thing than it needs to be.

Thinblueline
Thinblueline

@Burgers Allday

This is right up your alley, you chubby little burger eating fuck.

EODK9Trainer
EODK9Trainer

Thinblueline. I really hope you are not LE. I have been for 38 years. Your response was about as childish as it could be to Burgers Allday considering theirs was not bashing us at all. Disagree with someone without being an ass.

Thinblueline
Thinblueline

@EODK9Trainer I can disagree with you without being an ass, I disagree with your assessment of the situation. Burgers Allday is a cop hating troll, so fuck him. Sorry if this upsets you.

Thinblueline
Thinblueline

PS, thanks for your 38 years of service, according to most of these trolls you’ve been a racist oppressor for those years.

EODK9Trainer
EODK9Trainer

I'll take your word on Burgers Allday but all I see is the one post. My points stands though. Be professional and stay above the trolls or whoever responds and you don't like what they've had to say.

Det_John_Kimble
Det_John_Kimble

You'd think that a Texas headquartered (San Antonio) business, the gun toting central lone star state of the world, would have no issues with the second amendment.....

Det_John_Kimble
Det_John_Kimble

Burgers Allday, Shelbycole and HCD are the three top troll fuck fucks on this site. There a few more but they are the main ones.

informative6361
informative6361

Could this man have gotten served by asking for a manager - of course! Did he want to de-escalate a stupid situation because maybe he wasn't that hungry after all? Yes. De-escalating is more of an art. An underappreciated art.

Being ready to pounce on every tiny micro-blunder by $9 paper hat crews may be a hair over-sensitive. I would hardly cast aspersions on Texas in general for the act of one (likely young, unwise and under-educated) food clerk.

DocRyder
DocRyder

So according to Whataburger, the Rights of citizens have no merit, only government agents... People should have the courage of their convictions... either firearms are evil or they aren't. Either ban them or don't. Stand up for your beliefs. As far as I'm concerned, Whataburger is no better than Starbucks.

gratefulgal
gratefulgal

Granted, an unfortunate 'mistake' occurred (intentional? or uninformed). The officer asked courteously & professionally. What-A-Burger responded in kind. Bet the officer doest continue to yap about this... Thank God it ended peacefully.

dsmarine
dsmarine

Go to Chick Filet. I have more than once comp Officers meals. Yeah, they were armed and so was I and my wife!

PoPoPaPa
PoPoPaPa

The report said that the LEO's gun and """"Badge"""""" were clearly visible. The man didn't make a mistake, he chose not to serve the officer. His choice!!!!!!

Got A Warrant
Got A Warrant

I think it is less about the officer, the gun or corporate policy. I think some people just want to get fired in a most spectacular way.

61mouse
61mouse

Hope they don't hire the people that taught the STARBUCKS class

61mouse
61mouse

@ informative6361 read your first sentence, then go up and read the title of article .

Hamlinpiper
Hamlinpiper

crew 'em. There are other burger joints.

TarnishedCopper
TarnishedCopper

A few decades ago, the detective would have taken the employee outside and resolved it on his own. It's a shame that couldn't happen now.

Hi_estComnDenomn
Hi_estComnDenomn

@TarnishedCopper Shut the fuck up, no one should have that kind of power.

68Whiskey
68Whiskey

There's always Braums. That manager didn't misinterpret anything. He just cost his employers money. I never open carry off of my property, but I always carry. I'm never going to die or allow others to for anyone else's stupid opinions on the Second Amendment.