Jennings, LA – Waffle House’s corporate headquarters has issued an apology after four Jennings police officers were denied service at one of their restaurants on Saturday morning.
“It’s sad when 4 police officers are refused service at Waffle House in Jennings…for the simple fact we are police officers,” Jennings Police Officer Ryan Courville said in a Facebook post. “Corporate was called. Just thought I’d share.”
Jennings Police Chief Danny Semmes said he received a call from the Waffle House regional manager shortly after the incident occurred, and that he was “assured the situation would be handled appropriately,” according to his Facebook post.
Chief Semmes added that the regional manager told him that officers “are always welcome at Waffle House.”
Officer Courville agreed that the management team was “extremely helpful and apologetic” in the wake of the incident, according to a later Facebook post.
“Just wanted to clear up that it is not Waffle House or a management problem, but in fact an issue with one employee,” Officer Courville added. “I am by no means bad mouthing the entirety of the business.”
Waffle House’s corporate headquarters also released a statement regarding the refusal of service.
“Our management team has reached out to Chief Semmes and apologized for the incident,” the company said in a statement to KPLC. “We are conducting a full review, and once we get all the facts we will take appropriate action quickly.”
“Our goal is for every customer to have an enjoyable experience,” the corporate office continued. “If we do not deliver on that promise, we work hard to rebuild the customer’s trust.”
Chief Semmes said that the situation was regrettable, but that he hoped everyone could “move forward together.”