VIDEO: Dunkin' Employees Laugh, Dump Water On Homeless Man, Company Responds

A viral cell phone video showed employees laughing as they poured water on Jeremy Dufresne in a Dunkin' Donuts.

Syracuse, NY – Dunkin’ Donuts said it has fired the employees who made a video of themselves pouring a pitcher of water on a homeless man in the dining area of the restaurant (video below).

The video, which was posted on social media on Sunday, showed the man, who goes by both Jeremy Dufresne and Jeremy Youngs, sitting in a booth with his head resting on his arms on the table inside the Syracuse store, WMUR reported.

An employee then reached over the back of the booth, and dumped a full pitcher of water onto Dufresne.

The drenched man scurried to retrieve his belongings, as the employees laughed and heckled him.

“How many times have I tell you to stop sleepin’ in here, my n----r?” one worker asked.

“It was an accident,” Dufresne said, as he folded up his wet cell phone charging cable.

“No, it was no accident, bro,” the employee replied. “You know I’m not playing with you. I ain’t gonna call the cops on you… You’re gonna get out of here.”

The Wolak Group, which owns the Dunkin’ Donuts store where the incident occurred, said they were “extremely disturbed by the behavior of our employees captured in the video,” WMUR reported.

"It not only violated our written policies, but goes against our core values as an organization, which include creating a welcoming and hospitable environment and treating everyone with dignity and respect," the Wolak Group’s statement read.

In an interview with WRAL, Dufresne’s aunt, Betty Jo Craven, said she was “appalled” when she discovered what had happened to her nephew, who she said suffers from schizophrenia and epilepsy.

She described Dufresne as a “very warm, caring, laid back person,” who leaves others alone and “doesn’t speak unless he’s spoken to.”

Craven said Dufresne has stayed with her in the past, but that he sometimes prefers to stay out on the streets, WRAL reported.

Al-amin Muhammad, an advocate for the homeless, said he went to the Dunkin’ Donuts store on Monday to talk to employees about what had occurred, USA Today reported.

Muhammad said he felt that the business disregarded his concerns, so he organized a protest in front of the store later in the day.

“My message was to them that nobody deserves to be treated like this because I was treated like this when I was homeless,” Muhammad told the news outlet.

Dunkin’ Donuts franchisee and Wolak Group Chief Operating Officer Kimberly Wolak subsequently issued a statement confirming that the involved employees had been fired as a result of the incident, but she did not say how many workers had been terminated.

She said the company plans to apologize to Dufresne, and that they will also work with local advocates to provide training to their employees with regards to their interactions with the homeless population.

Samuel Breazeale, who posted the video of the incident online, also established a fundraising campaign to help Dufresne to “get on his feet,” according to the fundraising page.

“I finally got in contact with his brother and mom,” Breazeale wrote on the page. “All proceeds made are going to Jeremy and family to help him get on his feet so there will be no more nights at Dunkin’ Donuts.”

The fund had raised almost $9,000 as of Tuesday morning.

You can watch the viral video below:

Comments (53)
No. 1-17
Officer Cynical
Officer Cynical

Imagine if the roles were reversed.

THEDUKE
THEDUKE

The black guy doing this should not only be fired but charged if at all possible. What kind of scum gutter animal does this to another and especially when they know he is homeless ? Whoever took the video needs to go as well . The fund had raised almost $9,000 as of Tuesday morning. Thank God for those with compassion for Jeremy.

Xaqeria
Xaqeria

Disgusting.

RobinMcE
RobinMcE

People like THEM are the reason there is so much hate in the world.

Milman
Milman

Not the way to do this! But... Businesses cannot allow vagrants to occupy their business it it will drive customers away.

Milman
Milman

P.S. Only in America.. Homeless yet has a functioning cell phone!

LEO0301
LEO0301

I always believed that we're all just a step away from being in that poor man's position. And for the employee to pour water on the man and then call him a n***er is inexcusable. I wonder if stricter minority federal hiring regulations could have prevented this tragedy.

Hi_estComnDenomn
Hi_estComnDenomn

Sounds like he told him over and over to not fall asleep in the store. He didn't have to dump water on him, but i get where he's coming from.

Burgers Allday
Burgers Allday

If you gave that homeless person a choice between having water dumped on him, or dealing with a typical police officer, I wonder which he would have chosen. Kind of a hypothetical question, but an interesting one, I think.

Det_John_Kimble
Det_John_Kimble

Anyone else wished the homeless guy would have kicked the ever living shit out of that dick employee and the one filming it?

Cstuartsr
Cstuartsr

I hate to say it but if the rolls had been reversed there would be protest, wanting the store shut down and all hell would have broke loose. It’s a crying shame anybody would treat anybody like that. Why didn’t that employee help the homeless guy instead of pouring water on him? He’s lucky the guy didn’t get up wanting to fight!

cspcapt
cspcapt

great law suit against the store and the employee. Should have call the police, the employee would have been arrested for assault

Bambie
Bambie

Again as in your other story mental illness is serious! There should be more help or at least more awareness of this illness this man too had a family yet his illness at least was diagnosed unlike the Pea lady she suffered in silence yet both are mental illness there are a lot of people that suffer you must know the signs that’s why awareness is needed. The guy could have helped but instead dehumanized this man. So many people need help can we please help people like this and pea? Bring awareness

pbm4jc
pbm4jc

these hood rats need to be jailed for assault.

61mouse
61mouse

Wait a mintue isn't the one who posted the video the same asswipe that was laughing as he was videoing it ???

61mouse
61mouse

Lucky he didn't have a gun

fatdad
fatdad

I'd like to have just one minute with this POS. He wouldn't talk or walk for weeks.