Oakwood, GA - A prompt and positive response from Arby's Restaurant management about a recent incident has restored good faith. We appreciate the response and the support that Arby's has for law enforcement officers.
On 01/02/2017, we received information that was confirmed about an Officer who had eaten at the Arby's in Oakwood that same night. We also received a copy of the receipt that the Officer, who was not identified, received while he was at the restaurant. The word "PIGS" was in bold at the top of the receipt.
The name of the Arby's employee that was listed on the receipt, "Teddie", was a suspect in a Christmas Eve incident at Lanier Package Store. During that incident, three suspects, a man and two women, came into the store. The male attempted to steal a bottle of tequila, and assaulted the manager when he was confronted. The Arby's employee, "Teddie" was one of those suspects.
We received a response from Arby's Restaurant this afternoon, Tuesday, January 03, 2017. In the response, Chris Fuller, Senior Vice President of Communications, said that he had seen our story about what had happened, and wanted to make sure we had the full story.
He also said that "Arby's fully supports the police officers who protect and serve our communities across the country. Further, we have a zero tolerance policy for discrimination of any kind." Mr. Fuller said that action had quickly been taken when they learned about what had happened and ultimately the involved employee who made the "deplorable action" was terminated.
He said that he had talked with the customer who was affected, and that the customer was satisfied with the action that was taken.
This isn't the first time that an incident of this nature has happened at an Arby's Restaurant. In September, 2015, an employee at a Pembroke Pines, Florida Arby's Restaurant refused to serve a uniformed officer. In response, the Chief Executive Officer and the Senior Vice President of Operations contacted the Pembroke Pines Police Chief and apologized.
They said that the employee's behavior was "unacceptable" and did not meet their values. The PPPD Chief accepted the apology and said that he considered the matter 'closed.'
We commend the management of Arby's Restaurant on its prompt response in resolving this matter. We thank you for your support of Police Officers.
What do you think of Arby's response? Please let us know on our Facebook page or in the comments below.