Shell Gas Station Shuts Off Pumps, Refuses Service To CBP Officers

SandyMalone

A cashier at a Shell gas station turned off the pumps on law enforcement officers trying to fill up.

​San Ysidro, CA – A San Ysidro Shell gas station has been shutting off their pumps when officers stop to fuel up, according to Customs & Border Protection (CBP).

On Saturday, five CBP officers stopped at about 1 p.m. to fill up a tactical truck at the Shell gas station located at 108 W. San Ysidro Boulevard.

The CBP officers were doing a temporary assignment working with the Anti-Terrorism Contraband Enforcement Team on Jan. 6, and needed to get gas during an operation.

“I’m driving a big what we call tool truck – a big commercial truck. It’s huge. So I drive it in and start filling up, no problem,” said the officer who reported the incident to Blue Lives Matter.

“There were four officers with us. They went inside to go grab some snacks while I pumped,” the officer said.

He said the officers who went into the store were greeted by what they described as a surprised cashier.

“She told the officers ‘we don’t usually serve CBP here,’” the officer reported.

He said that about the same time the officers were walking out of the store in response to that comment, the gas pump suddenly shut off.

“I thought it was weird because it’s a big tank. I checked and I only had a half tank in there. It just stopped abruptly like I was done,” he said. He said it wouldn't turn back on to continue fueling.

The officer said he and the other officers discussed what had happened, and agreed they had enough gas to get where they were going, and no time to fool around.

“We were in the middle of an operation,” the officer explained.

Later on, when they were back at their offices, the officers mentioned the incident to their supervisors.

“That’s when our supervisors informed us that it wasn’t the first time that had happened. They recently turned off the gas on one of our chase cars that was filling up,” the officer said. “That Shell station has literally cancelled the gas every time we tried to fill up.”

The CBP officer said he was really disappointed that a business would behave in such a way towards law enforcement.

“I feel like that gas station is getting political and they don’t like CBP,” he said.

Blue Lives Matter hasn’t been able to reach anyone at the gas station for comment. Their listed phone number has been busy for two days.

But Shell’s corporate office said they are investigating what happened with the CBP officers at the San Ysidro station.

“Shell Oil Products US takes these allegations seriously, and our Retail Territory Manager is currently investigating this issue,” Natalie Gunnell, a Shell spokesperson, wrote in an email.

“Shell does not condone the type of behavior alleged to have occurred, and we expect that third parties selling Shell-branded motor fuels treat every customer in a fair and inclusive manner,” Gunnell wrote. “We respect and support law enforcement personnel and first responders across the country and are proud to have them choose Shell.”

She said that while the name on sign at the gas station reflects the brand of motor fuel being sold on the premises, the convenience store and the day-to-day site operations are the legal responsibility of the wholesaler, site owner and/or operator.

Blue Lives Matter left messages for a representative of the station referred by Shell’s corporate offices, but had not received a reply at the time of publication.

Do you think any gas station should be allowed to turn away first responders and their vehicles? Tell us know what you think in the comments below.

Comments (73)
No. 1-50
Poileas
Poileas

Oops, I thought I saw an emergency and hit the button. Oh well see you.

Rving
Rving

Should have called ICE...

Szrudy3
Szrudy3

That gas station should, oops, suddenly stop having fuel period. For all cars truck and even air for bicycles. That gas station should have all deliveries stopped

cayman2020
cayman2020

Fool doesn't realize that these stores aren't call "Sop and Rob" for nothing. One day they are going to need these guys quickly. I know the PD can't do this but I'd be tempted to tell them "Sorry, we can't come. We are out of gas".

ProGODProUSA
ProGODProUSA

@cayman2020 - Love your comment!

Mar321
Mar321

Gee didn't some bakery just get ordered to fork over 135k for refusing service to a same sex couple. I thing they should sue the store owner since precedence has been set

Hi_estComnDenomn
Hi_estComnDenomn

@Mar321 what precedence? Sexual orientation is who you inherently are. Being a cop is a job.

Jbkerner
Jbkerner

On the other hand, it's San Ysidro. My guess is that police and CBP officers aren't too popular there. Clearly not a place I'd like to live!

Jbkerner
Jbkerner

The locals in San Diego don't call it "San Y-skid-row" for nothing!

Janet
Janet

NOOOOOOOOOO. If there were a Shell here as there used to be, unless they correct the situation, I would not patronize them!!!!!!!!!!!!!!!!!!!!

sturnman22
sturnman22

Daily inspections of every aspect of that station that requires state licensing or certificates. ICE Agents regularly using the restrooms. Payback can be a bitch!

HankT
HankT

HOW SAD THIS COUNTRY HAS BECOME !

ekelly1948
ekelly1948

A bakery can be forced by the courts to bake cakes for individuals they disapprove of. Yet a gas station can refuse service to whoever they want and nothing happens. Sad state of affairs if you ask me.

Ruger-Beretta
Ruger-Beretta

Interfering with a Leos doing there Duty. X 4

emptycpa
emptycpa

Call the migra, they wont have employees left!

copperhead155
copperhead155

The US attorney should file charges for obstruction of justice.

Andy Mauger
Andy Mauger

Questions. What would Happen IF the police and Law enforcement agencies decided not to respond to 911 calls or the fire dept. decided they did not want to put out a fire at a Shell Station. Or they had to go to the other end of town to get gas while they were responding to an emergency ?

Hi_estComnDenomn
Hi_estComnDenomn

@Janet that wouldn't help anything. Gas companies sell the gas, that's it. The building and employees work for a 3rd party.

Davidomaha
Davidomaha

I cannot find any corroboration for this story. In the current social and political environment, corroboration is important.

Betts1221
Betts1221

Customs and Border Protection officers were refused service at a Shell gas station on 108 W. San Ysidro Blvd. The cashier shut down the pumps refusing them service. The cashier needs to be fired immediately. Please do not do any business at this Shell Station.

manderson1152
manderson1152

Should be dealt with the same way that the baker refused to make a wedding cake for a gay couple.

MzSleepe1
MzSleepe1

Disrespect has grown so prevalent for our amazing officers! Despicable behavior! We owe complete respect for any and all officers! They never know what they are walking into every day. Thank you all officers for your service!🇺🇸

crash972
crash972

Please let me know how this turns out. Dumping Shell. Hello Chevron

Deny
Deny

Dumping Shell gas too now. What is the matter with people? Have they all gone NUTS?????

angryAmerican
angryAmerican

I believe the officers would be within their rights to go in an turn the pumps back on and advise the cashier that she will be taken into custody if she continues to obstruct their operation!

SandyMalone
SandyMalone

Editor

@Davidomaha This is an original story investigated by Blue Lives Matter. I personally interviewed the officers, as is indicated in the story. But we’re always happy to verify!

GypsyCop
GypsyCop

Looks like a Blue Hoax!

Json
Json

I think law enforcement should have their own gas station to avoid matter

Pats48
Pats48

Thanks for responding Sandy, I read his comment and thought...wait...this is Blue Lives Matter...I suspect it's true. Thanks for reinforcing that.

Jamest1148
Jamest1148

Karma has a strange way of surfacing. Imagine if a fire or robbery occurred there and corresponding emergency vehicles didn't make it there because they were low on gas. If it's a robbery, then thank God for the 2nd Ammendment........oh, wait. It's California. Nevermind.

Boomer192
Boomer192

First, I don't think the larger, Shell Corporation should bear any blame. Obviously Shell would not condone or approve this. As for obstruction, well I don't think that fits either. I will say however that a lawsuit is easily in play, as you cannot refuse service to any group or entity as a whole. It would be like saying we don't serve blacks, or Mexicans, or whites, etc.

bhn
bhn

Next time this station is held up, just tell dispatch to respond to the call with "sorry, our officers would respond, but we haven't been able to fuel our vehicles."

Davidomaha
Davidomaha

@SandyMalone, Thank you. It gets nasty on social media at times.

CelticGyrl
CelticGyrl

This is exactly the same as the current lawsuits against bakers and photographers who refused to use their talents for homosexual couples. The courts ruled that public accommodation cannot discriminate against anyone for any reason. This is especially true in the liberal bastion of California. I say sue the owner and the employees who specifically turned off the pumps. It’s time the law was applied equally.

SheepdogSmokey
SheepdogSmokey

AngryAmerican, unfortunately, they aren't legally allowed to do that as they had half a tank by the story. Were the vehicle very close to empty and the clerk did that before they began fueling, then I'd be with you.

Unfortunately, Shell corporate will wimp out with some "the business owner denies these allegations and we are not able to further investigate" and the idiots running that station will continue doing it, avoiding questions, and when forced to answer, they will lie. Hell, I want an officer to get video of this, just to hear the "we didn't consent to be recorded so that's illegal, we're going to sue you for proving we're bigots" argument.

demarco333
demarco333

the attendent had no idea of how much gas was in the vehichle so i dont understand what your saying there.also any emergency vehichle should be able to get gas anywhere ,maybe if it was the owners family in need of medical or law enforcement help theyd sing a different tune.

Pstirn
Pstirn

Oh, we will fine a small business bakery 135,000 for not baking a cake, but what are we going to do with the owners of this business? I bet nothing 😡. It’s not shell’s fault, I do believe corporate needs to cancel fuel delivery until the business owner apologizes AND makes it right.

ECBOYZ
ECBOYZ

I say "SHUT IT DOWN" ... There really isn't more to say! These people really need a dose of No police and No first responders so they can see how that goes for them after a Robbery or someone gets hurt?!?!?!

berbec
berbec

I wonder if that station would get a response from police if they were being robbed. Perhaps the person running that business should be put out--cancel the franchise or something like that.

3HughesTHC
3HughesTHC

This is Obama's world and no one can deny it.

troy1966
troy1966

Hopefully when they get robbed the police cars will happen to run out of gas.

troy1966
troy1966

Boomer192 The police are considered a white power even though there is just as many other races that are officers and I love and pray for every one. But since it is considered a white thing, it has no rights.

Margo55
Margo55

However, the police have to go to a crime but do they have to go there in a hurry? I agree that these places and their employees who do this should be sued and have their names put in the paper telling what happened and reminding the citizens that without gas etc. the police may not get to them in time of emergency

Margo55
Margo55

Those of us who are standing by and letting this happen are hurting ourselves, our children, the elderly and the innocent. I admit I am wary around the police and have been so since was a kid. The reason? I know I could be arrested if I mess up.

NYPDhwyFuzz
NYPDhwyFuzz

Seems to me that an audit by the IRS may be in order...hmmmmm

Dennie Melton
Dennie Melton

Well if this Shell is in City or County. Their has to be a Business License issued by City or county Permits issued by Dept. of Weights and measures for Gas, Then Food handlers Cards issued for the handling of Food cooked on the premises? Oh yes if they sale Beer and Wine or possible Liquor on the premises? Then they need a State ABC licensed and controlled by the State of CA ABC Code Enforcement Officer's also State Peace Officers. Then the County board of health Inspectors check the refrigeration. That the Milk, Beer, Fountain Drinks are maintain in clean and Healthy conditions. Then even if their is only Employee's restroom. They must be checked at every shift for cleanses Then the Department Code enforcement . Check for rotation out dated Candy, Milk out dated Grocery items on shelves. Yes any number of these Violations can cost Shell Convenience store Dollars or shut down. Then on last one is if they sale any State of CA Lottery Tickets with Winners cause them to be Audited additionally (Now if San Ysidro,CA CBD may read this FYI it might help you get the grease on the squeaky wheels adjusted if Shell Oils Co fails to help out.. RT Law Enforcement Officer also worked at Convenience store in my College days Loss Prevention Officer before going to work Full time Peace officer: Good Luck:) Sacramento, CA. Jan. 12,20181530 hours:

Det_John_Kimble
Det_John_Kimble

Boy I'd hate to work at this gas station. Can you imagine the slow motion armed robbery response?

GailAckabar
GailAckabar

I think that the station owner should lose his Shell Franchise he want,s to disrespect Law Enforcement the then to hell with him.. he can lose his business, and pay heavy fines. and In my line of thinking should be charged with interfering with police business a felony, what an asshole this guy is and he is dragging the corporate name of SHELL in to the mud. if I were shell I would pull his franchise and run him out of the service station institute for life and black ball him. I am sorry I will NOT stand for people Disrespecting LAW ENFORCEMENT,.

HugoStiglitz
HugoStiglitz

What should happen to the Gas Station owners is the same as when the the Bakery refused to sell a cake to a Gay couple. What's good for them, should be good for all....Appeals court upholds a ruling and $135000 fine that two Gresham bakery owners discriminated against a gay couple by refusing to make a wedding cake.

I.AM.ME.YOU.ARE.YOU.
I.AM.ME.YOU.ARE.YOU.

This is just ridiculous. Really? You won't let LEOs fill up at your gas station? I say go in with a camera and record who is doing that. If they say that they don't want to be recorded, then record them from outside through the window. If they come out and tell you to leave the property then have a larger recording device that can zoom in from the sidewalk. Besides, they can't claim invasion of privacy because the station has cameras on site and recording all the time and the employees there are well aware of them. Someone has to stand up to these kinds of discriminatory people and expose them. They know what they're doing is wrong and disrespectful. LEOs, you have my full respect.


News

FEATURED
COMMUNITY