On-Duty Uniformed Deputy Refused Service At Kay Jewelers For Having A Gun

Iredell County Sheriff Darren Campbell denounced the store's treatment of his deputy in a Facebook post on Wednesday.

Statesville, NC – A uniformed Iredell County sheriff’s deputy was turned away from a Kay Jewelers store on Wednesday because he was carrying his duty weapon, according to the sheriff.

The deputy went to the store on his lunch break after being notified that the engagement ring he purchased for his upcoming wedding proposal was ready to be picked up, Iredell County Sheriff Darren Campbell said in a Facebook post.

He pulled up at the Turnersburg Highway store in his marked patrol vehicle, but was intercepted at the front door by the Kay Jewelers manager.

The manager then “informed him he was not allowed to wear his service weapon while on their premises,” Sheriff Campbell said.

The deputy explained that he was in uniform and on his break, pointed out his patrol car, and told him “it would be a violation of [department] policy for him to remove his service weapon while in uniform,” the sheriff said.

The Iredell County Sheriff’s Office (ICSO) requires uniformed deputies to carry their duty weapons “not only [for] the safety of the deputy, but the general public as well,” Sheriff Campbell noted.

But the store manager refused to allow the deputy to come inside to pick up the ring he’d already paid for.

“The manager stated our deputy would need to return to the store at a different time when he was not armed,” the sheriff’s post read. “The deputy left the store, without the ring he had purchased.”

Sheriff Campbell said he and his department are “deeply saddened” by what occurred.

“The reaction our deputy encountered is very difficult for us to comprehend, and we earnestly hope situations such as these are few and are diminishing,” he said. “Thank you to the citizens and businesses in our area who whole heartily support the men and women who wear the badge.”

Kay Jewelers’ corporate office had not returned any of the sheriff’s “numerous” calls as of the time of his post, he noted.

The company did respond to the Facebook post, and issued an apology to the deputy and ICSO.

“Kay Jewelers is reaching out to the customer and the Iredell County Sheriff’s Office to sincerely apologize for the mishandling of this matter,” the company’s comment read. “We have tremendous respect for law enforcement, and we thank the Office for bringing this to our attention.”

Kay Jewelers also said it will be reinforcing employee training regarding the company’s firearm policy, especially as it pertains to uniformed law enforcement officers.

Sheriff Campbell said he was still awaiting a call from the corporate office on Wednesday night, WBTV reported.

“It’s not just an attack on this individual officer, it’s not just an attack on this agency. It’s an attack on law enforcement in general,” Sheriff Campbell said.

The ICSO has received a tremendous amount of support in the wake of the incident, including thousands of Facebook comments denouncing the way the deputy was treated.

Some other jewelry stores have even offered the deputy other rings, WJZY reported.

“We’ve had numerous rings offered through email,” Sheriff Campbell confirmed. “They are in total support of that officer.”

Comments (76)
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Grandmoi
Grandmoi

I wonder who the manager will call if the store is ever robbed? He does not want law enforcement officers in his store with their guns....so naturally, he will not permit them in the store to investigate any robbery.

gfc1963
gfc1963

No guns in the shop? Does that include bad guys??

AnnykaV
AnnykaV

Lots of my birthday/Christmas sparkly things have come from Kay. Husband won't be shopping there anymore.

Bstn
Bstn

Manager @ this Kay Jewelers is pretty much telling every cop in the town to not enter when they are being robbed!! Stand down officers when this stores silent panick alarm gets triggered!!

mart00891
mart00891

Sooooo... They'd have refused entry to police, if they'd reported a robbery, as well?

Ryerver
Ryerver

If they have a robbery arrive at the store stand outside. When or if someone comes out hand them a robbery report form tell them to fill it out and mail it to the department.

Charlie$
Charlie$

He wasted his money there and should have went to Perry’s Emporium in Wilmington, NC. If it rains on his wedding day he’ll get his money back. That’s their guarantee

Burgers Allday
Burgers Allday

Store apologized and apologized quickly and said they are doing retraining. That seems like it should be the end of story. Nothing to see here, move along, step quickly now . . . Instead we have a bunch of yahoo's on this thread that seem to want the police to retaliate against the store / boycott /etc. Maybe the store should just retract its apology and go back to the old policy. The idea that the police will stop a robbery in progress at a Kay Jeweler's is pretty miniscule anyway, and, besides police would hopefully respond regardless because they would (hopefully) care more about catching the robbers before they struck again at some other store or residence than they would about getting revenge on Kay's.

Retired_LEO_Florida
Retired_LEO_Florida

As a retired LEO I will find another jewelry store to shop at that appreciates the sacrifice that LEO’s deal with everyday to keep our citizens safe.

BlueLM101
BlueLM101

I hope they don't need help when they get robbed?!?!

Meat_Puppet
Meat_Puppet

I was informed by personnel at a local hospital of the same, no weapons allowed on the premises. I pointed out that I was on duty, they were unfazed. I decided to just tell them what room number I was heading to and they could send security up to get me if they wanted. No one showed up, apparently, someone had some common sense.

JBo
JBo

"... and we thank the Office for bringing this to our attention.”

Actually according to the story, numerous calls were placed to corporate bring this to your attention with no response or call back. It took a post on Facebook to prod the company that maybe they ought to do something since it went public.

LynnSB
LynnSB

So Kay Jewelers ~ should there ever be a problem at your Numerous locations the officers shouldn't respond because of course they WILL BE ARMED !!! What Dumb Asses -- I would tell them to take that ring and shove it so far up their A** that they would need a Proctologist to get it out

Thinblueline
Thinblueline

What about the thousands of people who have carried concealed guns in there stores...so silly.

Moktor48
Moktor48

I bet they would make exceptions after someone robbed them.

Da$
Da$

Wonder if the deputy would be invited in if this idiot was being robbed at gun point.

JRM1607
JRM1607

Sadly, there is no shortage of idiots in the US. It also explains a lot.

Jamest1148
Jamest1148

I hope that particular Kay's jewelry store never has a hostage situation. The police departments hands would be tied.

redpill
redpill

So, what they're saying is "if you support the police, buy your jewelry elsewhere." Oh KAY, I will then...

dcoskrey
dcoskrey

I am so freakin sick of reading these stories. I never thought I would see the day in this country when people were so disrespectful to the guys (and girls) that stand between the good, honest citizens, and the fu#$ers who want to rob, rape and murder them.

No. 26-47
AbbiRN
AbbiRN

What is wrong with Statesville, NC? First the fight to have the local RV sales center to remove the American flag, and now this cluster f*** anti police stance ? I feel very sorry for the LEO's and non liberals in that community.

gmadison4770
gmadison4770

So if Kay Jewelers gets robbed, they can’t call the police and report it because armed Police Officers would respond 🤔🤔🤔🤔. They’ll never get a dime of my money 💰

island larry
island larry

I hope he gets his money back, goes somewhere else! So much for a surprise!! They would sue if he fails to show up for an alarm or failed to pay his bill! If he paid by credit card, he should dispute the charge, product not received!! The respect for law enforcement has gone down the toilet!! Too bad Facebook wasn’t present when a bank in Liberty, Missouri asked me for an ID to cash a check from their bank, when I went there in Uniform, with a name tag on my pocket. But then they also requested I put my thumb print on it too. Security procedure they said....... I guess the cameras weren’t enough?? I didn’t have an account there....... so I had to go inside to cash the check........ 😂😂 (But thinking back, a Facebook post back then, probably would have been “conduct unbecoming” ?? ). Best wishes, be safe!

LostAllSanity
LostAllSanity

Should be great news for bad guys to know that no armed Officers or CCW Civilians will come anywhere near Kay Jewelers in Statesville, North Carolina. Maybe the manager should buy a tennis racket to defend the store. As a civilian - I keep a running list of these places. Kay was honestly on my list to visit to buy my wife a very nice ring. Not now. Never shop there again.

javaguy746
javaguy746

UPDATE........................... STORE MANAGER NO LONGER EMPLOYED BY KAY JEWELERS.......... TOOOOOOOOOOOOOOO BADDDDDD