Dunkin' Donuts Owner Responds After Uniformed Officer Is Refused Service

The Cleveland Dunkin' Donuts franchisee said he fired the unnamed employee the same day he refused to serve an officer.

Cleveland, OH – Dunkin’ Donuts has issued a response after their employee refused to serve a uniformed Cleveland police officer.

The incident occurred on Friday, when Cleveland Police Officer Frank Garmback stopped at the Dunkin’ Donuts store located near the border of Cleveland and Lakewood, WJW reported.

When he walked up to the counter to order an iced coffee, Officer Garmback said the employee behind the counter was anything but courteous.

“I don’t serve cops,” the worker allegedly told him, just before he turned and walked away from the officer.

“I was outraged and I was saddened for him,” one of Officer Garmback’s relatives told WJW. "He loves his job. He loves what he does. And it just broke my heart, him saying, ‘Someone refused to serve me because I was a police officer.'”

The store’s owner, Paul Patel, said he quickly fired the unnamed employee, who claimed his comment was a “joke.”

“That's not a joke. That's not a good joke. We can't tolerate jokes like that,” Patel told WJW. “I came in right away, and we got rid of him.”

He said that the former employee had recently gotten into trouble with the law and speculated that his behavior towards the officer may have had something to do with that contact. He noted that he had already begun the process of firing the employee prior to the incident.

Patel said he plans to pay a visit to the First District Police headquarters, where Officer Garmback works, to talk to the officers about the incident.

“It’s pathetic this attitude is out there,” Cleveland Police Union President Jeff Follmer told WJW. “We’re grateful the manager handled it the way he did.”

Dunkin’ Donuts corporate office also released a statement in the wake of the incident.

“The franchisee who owns and operates the restaurant has informed us that he has terminated the individual involved in the incident and he is contacting Officer Garmback to personally apologize for the negative experience and hopefully bring this to a satisfactory conclusion,” Dunkin’ Brands Senior Director of Global Public Relations Michelle King told Blue Lives Matter on Tuesday.

“Dunkin’ Donuts has a long history of supporting local law enforcement and all those who do so much to ensure the safety of our neighborhoods and our country,” King added. “Our franchisees are committed to serving each and every guest with dignity and respect.”

Officer Garmback made national headlines in 2014, after he and his partner responded to a report of an individual with a gun at a park.

The officers encountered 12-year-old Tamir Rice, who reached into his waistband and lifted up an outer garment.

Officer Garmback’s partner exited the patrol vehicle and fired two rounds, one of which fatally struck Rice.

In 2015, a grand jury declined to bring charges against the officers because it was reasonable for them to believe that Rice was reaching for a gun.

Officer Garmback, who was driving the patrol car but did not shoot, was suspended for 10 days because the department said that he used poor tactics by stopping the patrol vehicle directly next to Rice.

According to WJW, the officer’s family said they are still dealing with backlash associated with the justified shooting.

The Dunkin’ Donuts employee was unaware of Officer Garmback’s involvement in the altercation with Rice when he refused to serve him, WOIO reported.

Comments (30)
No. 1-30
Burgers Allday
Burgers Allday

I didn't know he got suspended for that. I always blamed him more for Rice's death than the shooter.

DieselDawg
DieselDawg

The race baiting of our police officers by BLM, "liberal" politicians, the corrupt liberal news media and the NFL has its consequences. Dozens of police officers have been murdered as a result.

negolien
negolien

I blamed rice and rice's parents for his death look up the history of that park. they were well within policy to use deadly force. Sad but play stupid games win stupid prizes.

Bouncerquinn
Bouncerquinn

Obama’s disrespect for law enforcement and his hateful rhetoric towards police officers is responsible for the huge increase in police murders!!

TCSO7801
TCSO7801

Burgers Allday.... you just have all the answers for everything in the world dont you

Burgers Allday
Burgers Allday

Let's put it this way -- if it had been a thug with a real gun then officer garnback never would have had the problem getting his 🍩 s.

charlesjandecka
charlesjandecka

Ah yes, Dunkin Donuts! The place people go for goodies ... and the cops. Several decades ago, around 10 PM one evening, a disgruntled husband located his wife in a local North Olmsted bar, at which time he shot her and her hapless male friend as they sat at the bar. As the killer made his way out the front door, everyone else went out the back one. Terrified and wanting to hug a cop they suddenly thought of the Dunkin Donuts located nearby - a place frequented by cops. They were spot on! Inside was an unsuspecting cop who had just started his most memorable midnight shift. As for the killer, he was located in the police parking lot of another town several days later, where he had gone to blow out his brains.

charlesjandecka
charlesjandecka

With reference to the 2015 incident mentioned in this article, Rice was reported to have been pointing a firearm at other people. Also, cops had been murdered in the area in the past. Failure to shoot a "danger" results in the idiotic deaths as is the case with Weymoth, MA Officer Michael C. Chesna, who failed to shoot a monster with a large rock, resulting also in the death of an innocent resident nearby. Expect more harm inflicted on cops due to hesitations brought on by 2nd guessing turds.

RPG156
RPG156

Kudos to the owner who took prompt and decisive action. Too often, an employee's actions can take down a business and sometimes a corporation.

186
186

Wow Dunkin Donuts refusing to serve cops? Really?, there goes 90% of their business

Burgers Allday
Burgers Allday

"With reference to the 2015 incident mentioned in this article, Rice was reported to have been pointing a firearm at other people." Which is why Officer Garnbeck shouldn't have driven right up to Rice, and ended up getting suspended for doing that. His driving ended up getting Rice killed (which didn't have to happen), but, perhaps more importantly his driving decision put two Blue Lives in much greater potential peril than they needed to be in. Because Blue Lives Matter.

BigPapaFrosty
BigPapaFrosty

Maybe they should shut down for the day and have training like Star sucks coffee did. I will not buy from either one!

Skds2015
Skds2015

If you read the story it says ONE EMPLOYEE-and he was fired. You guys are jumping on a liberal bandwagon. Why wouldn't you buy from a place that had a crappy employee and handled it immediately...makes no sense!!

Hi_estComnDenomn
Hi_estComnDenomn

@Skds2015 Nope. Tamir Rice did nothing to get shot. He was playing with a toy gun and even at the time that the cops drove up, he was sitting on a bench. And this was all in a open carry state.

LEO0301
LEO0301

Rice would be alive today if he hadn't pointed the gun, which was modified to look real, at people walking by the park which in turn prompted a call to the police. The officers did nothing wrong. The tactical approach they used was understandable based on their experience of the suspect fleeing upon seeing law enforcement. It's a shame Rice lost his life but ultimately he, his parents, and the boy who gave him the gun, are responsible for what happened. Even the District Attorney decided the officers reaction was appropriate give the circumstances.

Hi_estComnDenomn
Hi_estComnDenomn

@LEO0301 Tamir did not flee, and there was nothing tactical about the crooked cop's approach. You're just spitting lines fed to you, and have never seen the video. There isn't even proof that he was pointing the gun at anyone.

Your ignorance shows again.

LEO0301
LEO0301

@Hi_estComnDenomn - I didn't say that he fled. The officers, when interviewed, said they thought, based on prior experience, that Rice would run as soon as he saw the patrol car. Obviously that didn't happen. The DA looked at this case closely, probably even more than you have, and decided the officers were justified in their reaction to the threat.

Hi_estComnDenomn
Hi_estComnDenomn

@LEO0301 of course the DA thought he was justified, he's a WS himself. And your statement doesn't even make sense. What prior experience did the murdering cop have with Tamir Rice? And what exactly was Rice doing that justifies rolling up, hopping out of a car and shooting someone sitting on a bench doing absolutely nothing?

Go ahead. Further show your ignorance.

LEO0301
LEO0301

@Hi_estComnDenomn - why are you so angry? Can't you have a civil discussion? I never said the officers had prior dealings with Rice. However, they have had prior dealings with those who run from the police because they are engaging in criminal activity. They expected Rice to run, but he didn't. I'm not saying they used the best tactics, but what they ultimately did was not unlawful.

Burgers Allday
Burgers Allday

If Rice had been a thug bent on murdering people, then Officer Garmback and his partner would be dead. The question of whether the shooter actually saw Rice's toy gun will never be answered (video wasn't clear and we have only the testimony of highly interested witnesses). But Garmback's tactics were lousy, and the fact that they only lead to a kid being dead, rather than two police officers, does nothing to redeem the unsafe tactics. He probably should have been fired, but at least the suspension was something. Funny how the coverage of this story never used the word "ambush." Hhhhmmm.

LEO0301
LEO0301

@Burgers Allday - don't take this the wrong way because I'm certainly not defending his tactics. I probably would have approached it differently. But as someone who has worked the streets and learned how criminals respond when seeing the police, I can understand why he did it. He took a risk that ultimately caused the loss of a life.

Just out of curiosity, what training do you have in police tactics? You respond frequently about officers using improper tactics and I would like to know your background in policing. Everyone else on this webpage provides background info so that others know they aren't speaking out their ass, if you know what I mean.

Why did you bring up the word "ambush"? That has nothing to do with what happened that day.

Burgers Allday
Burgers Allday
  1. If tamir rice had been a policeman and officer Garmback had been a civilian, then you better believe this site would have called it an ambush.

Hi_estComnDenomn
Hi_estComnDenomn

@LEO0301 There you go again, racist. "Criminal" history has no connection to Tamir Rice.

Just keep a racist talking long enough. Eventually they will let you know.

LEO0301
LEO0301

@Hi_estComnDenomn - another confusing response from you. I never called Rice a criminal, Cheech. Read my previous response carefully or get help from some adult. Have a nice day.

Hi_estComnDenomn
Hi_estComnDenomn

@LEO0301 You're saying the murdering cop's experience led to him shooting Tamir Rice with no warning.

And you're a racist.

LEO0301
LEO0301

@Hi_estComnDenomn - Have you been keeping up with the news on your hero, Louis Farrakhan?

Hi_estComnDenomnn
Hi_estComnDenomnn

Yes I have, he's my auntie's cousin and my personal hero, hence my alias screen name "ByAnyMeensNecessary."

And here is the Tamir Rice video proving you were right after all. I'm sorry I doubted you. After all, I'm a candy-assed Millennial, living in my mom's basement at age 34, and have no real life experiences, only those I read about online with my computer business. I grew up in an era where kids weren't spanked and weren't expected to make it on their own, and quit jobs at age 30 with no other job lined up since mom and dad will gladly pay my bills until my lazy ass decided to go job hunting, meanwhile I'll keep working on my app, it will allow someone to simultaneously order pizza while changing the channel to my favorite Liberal News Network CNN.