911 Operator Sentenced For Hanging Up On Thousands Of Callers

A former 911 operator in Texas was sentenced on Wednesday.

Harris County, TX – A Harris County 911 operator has been sentenced to 10 days in jail, after she hung up on “thousands” of people who placed emergency calls for help, prosecutors said.

A jury found Crenshanda Williams, 44, guilty of interference with emergency telephone calls on Wednesday, the Houston Chronicle reported.

In addition to the brief jail sentence, Williams was also ordered to serve 18 months on probation.

An investigation into Williams’ behaviors was initiated after routine monthly audits by Houston Emergency Center officials found that Williams had a high volume of “short calls,” which lasted less than 20 seconds.

Prosecutors discovered that in “thousands” of these short calls, Williams had hung up on the reporting parties, the Houston Chronicle reported.

“Thousands of short calls have been attributed to the defendant from October 2015 through March 2016,” court documents noted, according to KTRK.

She was fired by the city in August of 2016, having worked for the agency for 18 months, the Houston Chronicle reported.

In one 2016 instance, a man called 911 to report two speeding vehicles on a section of highway where two people had been killed in a speeding-related crash several weeks prior, FOX News reported.

When the call disconnected, the man initially believed there was a problem with the cell phone connection, so he called 911 again.

Before he was able to finish explaining what he had witnessed with regards to the speeding vehicles, Williams cut him off yet again.

“Ain’t nobody got time for this. For real,” Williams said, according to FOX News.

On another occasion, Williams hung up on a caller who was attempting to report a violent robbery, the Houston Chronicle reported.

According to CNN, the reporting party saw a man with a gun at a store and heard shots fired, but Williams hung up on him twice, without giving him the opportunity to explain what had occurred.

The man finally reached a different 911 operator, who took his information and dispatched officers to the scene, where they found the store manager shot to death.

"The citizens of Harris County rely on 911 operators to dispatch help in their time of need," Assistant District Attorney Lauren Reeder told KTRK. "When a public servant betrays the community's trust and breaks the law, we have a responsibility to hold them criminally accountable."

Williams’ attorney, Franklin Bynum, said that his client had been “going through a hard time in her life” when she hung up on the 911 callers, FOX News reported.

“Punishing her doesn’t do anything to fix the problems that still exist at the emergency center,” Bynum claimed.

Williams’ supervisor was placed on a year of internal probation, the Houston Chronicle reported.

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Thank God she wasn't white, we would never hear the end of this.


She should have been charged as AN ACCOMPLICE to these acts! And spent plenty of time behind bars for Negligent Homicide. This finger slap is disgusting on so many levels. I hope the families of HER victims, bring their own charges against her & SUE.


She did cause deaths. A man had a heart attack and when police finally got there after getting another dispatcher it was too late. The store keeper was killed after 2 calls netted her not another dispatcher. Had the call went out to police the man would still be alive. He even gave the money to the criminal and was still shot dead. Others it is coming out died at her hands. Why was she let go easy it is because she is Black and they don't want to offend or deal with protesters. If I was one of the families I would sue the shit out of the city and police even though I am for police because they did nothing to help get her convicted harder sentencing. They were all playing the Politically Correct game and it cost others their loved ones!


People died and this waste of air get a light sentence? WTF! Is it because she is Black or what? I don't get it. The families who lost loved ones will never see them again yet this POS gets to see her family. She needs to be locked away. And Blacks say White people get all the breaks. Karma is going for this Tub of Lard that is for sure!